Our client support team is an extension of your product team.
Hands-On Implementation Services
Service hours are included in each Exago BI contract. Leverage the following in any combination to give your deployment some added support.
Save time and money by letting Exago’s team of specialists create reports for you.
Use service hours to receive targeted integration assistance.
Have our team train your trainers, support staff, sales staff, and/or clients.
Task our specialists with creating white-labeled videos of Exago BI in your product environment.
Our team can present Exago at your user conferences or even assist with important sales demos.
Have Exago Services suggest data object setups based on your report requirements.
Talk to a specialist to see if a use case would be best accomplished using code extensions.
Ongoing Customer Advocacy
Get help allocating internal resources and keeping track of your release timeline.
Have an advocate who’s up to date on all your correspondence with Exago.
Set success goals and track your progress with regularly scheduled check-in calls.