Our client support team is an extension of your product team.

Hands-On Implementation Services

Service hours are included in each Exago BI contract. Leverage the following in any combination to give your deployment some added support.

Report Writing

Save time and money by letting Exago’s team of specialists create reports for you.

Integration

Use service hours to receive targeted integration assistance.

Training

Have our team train your trainers, support staff, sales staff, and/or clients.

Video Content

Task our specialists with creating white-labeled videos of Exago BI in your product environment.

Presentation

Our team can present Exago at your user conferences or even assist with important sales demos.

Data Structure

Have Exago Services suggest data object setups based on your report requirements.

Extensibility

Talk to a specialist to see if a use case would be best accomplished using code extensions.

Unparallelled Technical Support

Enjoy unlimited technical support hours and up to five accounts through our online helpdesk. Contact a support agent with any of the following concerns.

Questions?
Ask us anything!
Issues?

Let us know, and we’ll get on it.

Enhancements?
Tell us what you’d like to be able to do.

Ongoing Customer Advocacy

Onboarding

Get help allocating internal resources and keeping track of your release timeline.

Interdepartmental Communication

Have an advocate who’s up to date on all your correspondence with Exago.

Success

Set success goals and track your progress with regularly scheduled check-in calls.

Ready to see Exago BI in action?

Request a Demo

Please fill out the form, and a sales associate will be in touch to arrange a personalized demo.