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SaaS Solutions Roundtable Webinar
A deep-dive on how to help customers succeed with analytics.
Join Computershare Solutions Architect Scott Douglas and Exago Director of Solution Engineering Nick Avossa as they share strategies for enhancing SaaS products and improving user adoption of analytics. They’ll discuss how they:
- Help customers define what they want from their data
- Translate customer needs into actionable items for dev and product teams
- Avoid building something nobody wants
- Increase end-user adoption
Scott Douglas, PMP, since joining in 2001 with Computershare, is currently the Business Solutions Architect of Governance Services. In any given week, he can be asked to consult on a sales demo, provide insight for client projects, business requirement & design documents on functionality to the product and/or development teams, and serve as the escalation point to troubleshoot a client services problem.
Nick Avossa joined Exago in October 2015, and is currently the Director of Solutions Engineering. His team is responsible for supporting the Sales and Marketing departments during the pre-sale journey and taking prospective clients through product demonstrations and evaluations. Nick works closely with the Product and Development groups at Exago to help relay feedback from the frontlines.