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Support and Maintenance Policy

Exago Inc. provides technical and customer support for Exago BI in accordance with our OEM Software License Agreement and Support Services Plan.OEM License Agreement, section 8.4.1: The warranty provided in this Section 8 does not extend to any Software that is modified or altered without ...

Time Zone Calculation Enhancements in v2019.1

Geopolitical time zones present an inherent problem for scheduling and date calculations. Their UTC offset values may vary throughout the year based on if and when a user's or server's location observes daylight saving time (DST). For example, a user in California and server in England would ...

Updating Recommendations

Updating can be done very quickly. Due to the fact that users rely on the insights Exago produces, it is important to establish a meticulous process to assure their experience is fluid and uninterrupted. Below is the process we recommend when updating. Read the Release Notes The Updating to ...

Updating to the Latest Version (Potentially Breaking Changes)

When updating Exago, consult this guide for potential breaking changes.

What’s New in Version 2019.1

Developed with a focus on optimizing performance for both administrators and end-users, Exago v2019.1 is packed with enhancements that improve backend and frontend performance and features that improve the reporting experience. Please also see the Performance Enhancements in Version 2019.1 ...

What’s New in Version 2019.2

Exago v2019.2 brings many exciting changes for system administrators, report designers and report viewers. Dashboard Upgrades The hallmark of v2019.2 is a complete re-design of our Dashboard Designer and Dashboard Viewer tools. More specifically: Designer Workflow We've made the workflow for ...

What’s New in Version 2020.1

Exago v2020.1 brings many exciting changes for system administrators, report designers and report users. Storage Management Exago's Storage Management system replaces the legacy file system, cloud storage, folder management and web service (SOAP) storage methods with a relational database. All ...

What’s New in Version 2021.1

Lots of exciting changes in v2021.1 have made the report building and report viewing experience easier and faster than ever before! ExpressView The ExpressView design experience has been completely revamped. From a new report layout to new themes, export formats and summary building tools. New ...

Performance Enhancements in Version 2019.1

Exago BI v2019.1 contains the following enhancements aimed at improving performance: Zero-touch Enhancements Free improvements that require no additional development or configuration. Report and folder management Caching was implemented for the report tree. Many interactions with reports and ...