Each January, we like to look back on the previous year and do a little reflecting. Last year, we shared links to 2017’s most popular Support Lab webinars, and this year, it’s all about the blog. Based on our Google Analytics data, these are your favorite posts published in 2018, with #1 in the lead by a longshot.
#10 Why I Would Attend Software Executive Forum Every Quarter If I Could
Ever been to a good conference—I mean like a really good conference—and just want to tell the world? Our VP Technology and Business Development Scott Epter sings the not-inconsiderable praises of Software Executive Forum, an intimate bi-annual gathering of like-minded executives from the SaaS world.
Forget everything you think you know about embedded BI integration and start here. You can get a minimum viable implementation done in under 20 lines of code; the real work is in planning. Protip: plan as though you were building your reporting component rather than buying it. And think about just how extensive your custom styling can be.
Software Advice, a leading software review site, names Exago a FrontRunner in Business Intelligence, giving the application a Usability score of 4.58 out of 5 and a User Recommended score of 4.84 out of 5.
Are you building your clients’ reports yourself? Are either you or your clients relying on spreadsheets? Is joining data from different sources a nightmare? Are your users agitating for more control over their data? Are your competitors already breaking into the BI scene? If the answer to any of these questions is “yes,” this one’s for you.
Data: do you want it fresh or do you want it fast? This is usually the tradeoff, but with Exago BI, there are lots of ways to make reporting off of live data more efficient. We explain it all using a sweet cake metaphor. (Cause who doesn’t love cake?)
The nice thing about adding BI to your SaaS application is it frees you and your IT team up to do other things besides writing reports for end users. What things, you may ask? Well, Softerware reallocated its human resources into data science projects designed to help nonprofits using their product, DonorPerfect, raise even more money for humanitarian causes.
#4 Exago Collaborates with RPI on Natural Language Processing Engine
We partnered with the Rensselaer Center for Open Source (RCOS), a computer science research center at Rensselaer Polytechnic Institute, to build a Natural Language Processing (NLP) engine for business analytics! Find out what inspired the collaboration and what came of it.
When did Chief Data Officers become a thing and why? Is there even a commonly accepted job description to go with the title? We delve deep with former Citibank CDO John Bottega, currently Executive Director of the Enterprise Data Management Council to better understand this evolving and increasingly crucial role.
Stories are how people make sense of the world, so it follows that they’d also be our way of making sense of data. As much as technology can facilitate data storytelling, it cannot (yet) perform the pivotal step of placing data into the human context. Learn how to bring your data to life and make it relatable to the intended audience.
And last but certainly not least, what could be better than a huge list of KPIs? We couldn’t think of anything, which is why we compiled this exhaustive list of SaaS metrics broken down by company department (Executive, Marketing, Sales, Customer Success, Development & Support). This was our number-one post for the year because you all are wonderful, unabashed data nerds.
Did your personal favorite make the cut? Let us know in the comments!
Here’s to another year of learning! If you have any ideas, requests, or critiques to offer our content team, feel free to share. We’re always looking to improve our offerings and offer fresh perspectives on industry topics.