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Nicole Hitner

BI Roadblock #3: Overburdened Analysts

BI Roadblock #3: Overburdened Analysts

In our last installment of the BI Roadblocks series, we explored the effects of SaaS providers becoming the primary source of customer reports. This time, we’ll look at what happens when that pressure is transferred instead to customer companies’ BI analyst teams. ...

Bitemporal Data

Bitemporal Data

Data Talks, Episode 8 Data Talks is Exago's podcast on all-things business intelligence, analytics, and application software. This month, we talk to Christopher Fabri and Exago senior software engineer Richard Mohrmann, both formerly of Merrill Lynch, about bitemporal...

BI Roadblock #2: IT Bottlenecks

BI Roadblock #2: IT Bottlenecks

One of the most common impediments to healthy data practice is the IT bottleneck, a workflow dysfunction in which a SaaS provider’s technical staff become overburdened with customer reporting requests. IT bottlenecks typically occur when SaaS vendors fail to provide...

Training BI Users

Training BI Users

Data Talks, Episode 22 Data Talks is Exago's podcast on business intelligence, analytics, and application software. This month, Anticimex Data Integrity Analyst Forrest Gordon offers insight into training self-service BI users of various abilities and backgrounds. As...

BI Roadblock #1: Data Silos

BI Roadblock #1: Data Silos

A data silo is an information repository that is either isolated from stakeholders, other repositories, or both. Though they’re easy to spot and generally known to be problematic, they’re also one of the most common barriers to good data practice.  This is in part...

24 Essential BI Dashboard Requirements

24 Essential BI Dashboard Requirements

If you’ve ever shopped for software before, you know that after about three product demos, the details start to bleed together. Keeping track of one product’s features is hard enough; keeping track of multiple usually results in your brain abandoning you to whatever notes and/or vague feelings you managed to cultivate over the course of […]

UX Files: The Case of the Indescribable Variables

UX Files: The Case of the Indescribable Variables

Business intelligence is all about user experience. Don’t believe me? The hundreds of BI applications available today, diverse as they are, share the common objective of replacing this:     With something like this:     That is, a graphical user...

Types of Ad Hoc Reporting Tools

Types of Ad Hoc Reporting Tools

Embedded analytics and reporting features have become table stakes for software-as-a-service (SaaS) providers. More and more software end users expect their SaaS applications not only to house and organize their data, but also to make it available for exploration and...